What is Network Congestion?

Network congestion occurs when more data packets are sent across a network than the network can handle, leading to delays, packet loss and performance problems. In OT environments, congestion can severely disrupt real-time communication, with the risk of process errors or downtime.

Congestion is especially dangerous in networks with deterministic behaviour, where timing is crucial.


⚠️ Symptoms of network congestion

Symptom Effect on industrial systems
Increased latency Cycle Time becomes unpredictable
Jitter Variable delays between messages
Packet loss Loss of critical process data or control commands
Time-outs or disconnects Devices fail to respond or drop offline
Overloaded switches/routers Buffers fill up, causing traffic to be dropped

🧠 Causes of network congestion

Cause Description
Too much traffic on a single segment E.g. when combining IT and OT traffic
Insufficient network segmentation No separation between real-time and non-real-time traffic
Poorly configured switches No QoS, insufficient buffering or wrong priorities
Broadcast storms Excessive ARP/multicast traffic without filtering
Large file transfers or backups IT traffic crowding out OT traffic

🧪 Consequences in OT environments

  • Disrupted communication between PLCs, HMIs and sensors
  • Delays in Motion Control or fail-safes
  • Unreliable logging or SCADA visualisations
  • Activation of fail-safe mode or emergency stop due to missing signals

OT systems are often not designed for congestion tolerance, unlike IT networks.


✅ Mitigating congestion

Measure Explanation
Network segmentation Separate real-time OT traffic from non-critical data flows
Quality of Service (QoS) Prioritise real-time protocols such as ProfiNET, EtherCAT
VLANs for OT traffic Logical separation of networks at Layer 2
Bandwidth monitoring Detect peak load or anomalous behaviour in time
Rate limiting and storm control Limit the impact of broadcast or multicast traffic
Switches with sufficient performance Use industrial switches with hardware buffering and real-time features

🔁 Congestion vs. bandwidth limitation

Term Description
Congestion Traffic build-up due to a temporary excess of traffic
Bandwidth limitation Structural limit on the amount of data per unit of time
Jitter Consequence of congestion: variation in delay

📌 In summary

Network congestion is the invisible enemy of real-time communication. In OT networks, it must be actively managed through segmentation, QoS and monitoring — not merely by adding bandwidth.